Frequently asked questions

Everything you might want to know before sending your first postcard.

How it works
How does mailove work?

You tell us about the person you're writing to: who they are, what you love about them, a memory, what you want them to know. Our AI shapes that into a personal letter.

You preview and approve it, enter their mailing address, and pay $7. We print the letter on a real 4×6 postcard and mail it directly to their door.

Can I edit the letter before it's sent?

Yes. You see the full letter before anything is printed. You can regenerate it if it doesn't feel right. The final message is yours to approve before we do anything with it.

Will the recipient know AI helped write it?

Only if you tell them. The postcard arrives as a postcard — no mention of mailove or AI on the card itself. The feelings and details came from you. The AI just helped you find the words.

What does the postcard look like?

It's a standard 4×6 postcard. The front has the mailove wordmark and a simple design. The back has your letter, the recipient's address, and a stamp. It looks like a real piece of mail, because it is.

Pricing & delivery
How much does it cost?

$7, all in. That includes the AI writing, printing, and first-class postage. No subscription, no hidden fees.

How long does delivery take?

Postcards typically arrive in 5–7 business days from the time you order. We send via USPS first-class mail.

Do you ship outside the US?

Not currently. We mail to US addresses only.

What payment methods do you accept?

All major credit and debit cards, plus Apple Pay and Google Pay.

Other questions
Can I send more than one postcard?

Yes, each postcard is a separate order. Go through the flow again for each one.

What if something goes wrong with my order?

Email us at hello@mailove.io and we'll sort it out.

Send a postcard now

$7 · US addresses · ships in 5–7 days